🎤 About

Is innossbofficial.com official?

Yes, www.innossbofficial.com is Innoss'B's official website.

All products, events, and services offered are approved by the artist and his team.

🛍️ Orders & Products

What types of products do you offer?

We offer:

• Official clothing (t-shirts, hoodies, caps…)
• Exclusive accessories
• Limited collections
• Products related to albums and tours

Are the products authentic?

Yes, all items are 100% official and come from the artist's universe.

How do I choose my size?

A size guide is available on each product page.

Can I modify or cancel my order?

Yes, only if the order has not yet been shipped.

Contact us quickly after your purchase.

🚚 Delivery

Where do you deliver?

We deliver worldwide.

What are the delivery times?

• France & Europe: 2 to 5 business days
• International: 5 to 10 business days

How do I track my order?

A tracking link will be sent to you by email after shipment.

Are delivery fees included?

They are automatically calculated during checkout.

🔁 Returns & Refunds

Can I return a product?

Yes, you have 14 days after receipt to make a return.

Are products refundable?

Yes, except for:

• Personalized products
• Limited editions

How do I make a return?

Contact our customer service for the procedure.

🎟️ Ticketing & Events

Can I buy tickets on the website?

Yes, directly on www.innossbofficial.com.

Are tickets refundable?

No, except in case of event cancellation.

How will I receive my tickets?

• By email (e-ticket)
• Or via your customer account

How can I stay informed about upcoming events?

• Newsletter
• Social media
• Website notifications

🎤 Booking & Collaborations

How to book Innoss'B?

For all inquiries:

📩 booking@innossbofficial.com

What types of services do you offer?

• Concerts
• Festivals
• Private events
• Collaborations

What is the response time?

Generally within 24 to 48 hours.

💳 Payment

What payment methods do you accept?

• Credit card (Visa, Mastercard)
• Apple Pay / Google Pay
• Other secure solutions

Is payment secure?

Yes, all transactions are protected (SSL).

👤 Customer Account

Do I need to create an account?

It's not mandatory, but recommended for:

• Tracking your orders
• Accessing your tickets
• Receiving exclusive offers

Forgot password?

Click on "Forgot password".

📩 Customer Service

How to contact you?

📩 support@innossbofficial.com

Response time?

Within 24 to 48 business hours.

🏢 Legal Information

Who manages the website?

The website is published by:

M SOUL RECORDS LTD

71-75 Shelton Street

WC2H 9JQ, London

United Kingdom

🔥 Drops & Exclusives

Do you offer limited editions?

Yes, some products are available in limited quantities.

How to not miss anything?

Subscribe to the newsletter to:

• Access drops first
• Receive exclusive offers